Frequently Asked Questions
Welcome to our FAQ page, where we address common questions about Arzuza Music's products and services. If you can't find the answer you're looking for, feel free to contact us directly.
How I know this is a legitimate website?
You can verify our business on various platforms such as Amazon and Reverb, where our long history can be traced back to 2023. Additionally, you can review our customer feedback on these websites
Why Arzuza Music?
At Arzuza Music, we're more than just another guitar brand. We are passionate about craftsmanship and music, which is why we work hard every day to continuously improve our products and brand.
How can I place an order?
Ordering from Arzuza Music is easy! Simply browse our product collection, select the items you want, add them to your cart, and proceed to checkout. We also have links to stores in Amazon, Mercari and Reverb.
Do you provide warranty for your products?
Yes, our instruments come with a limited warranty. The warranty terms vary by product. Please review the warranty information provided on the product page for details.
Are there any discounts or promotions available?
We occasionally offer special promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.
What are your shipping options and rates?
We offer various shipping options. Shipping rates are calculated at checkout based on the selected shipping method and delivery location.
What is your return policy?
Our goal is your satisfaction. If you're not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return or exchange.